Connect with GetSmartPet today to discover how our innovative pet supplies can transform your pet’s life for the better!
How can I contact GetSmartPet?
You can reach out to GetSmartPet through our contact form available on the website, or by emailing us directly at [email protected]. We aim to respond within 24 hours.
What should I do if I have a product inquiry?
For product inquiries, please provide detailed information about the product in question, including the model number and your specific concerns. Our customer support team will assist you promptly to ensure you have all the information you need.
Is there a customer support phone number?
Currently, we do not offer phone support. However, our dedicated customer support team is available via email and our online chat service during business hours to assist you with any questions or concerns you may have.
What are the business hours for customer support?
Our customer support team is available Monday through Friday from 9 AM to 5 PM EST. We strive to provide timely responses to all inquiries received during these hours.
Can I track my order after purchase?
Yes, once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order’s status on our website or through the carrier’s tracking system.